Terms and Conditions
The Tesla Power Wall provide to domestic consumers requires the installation of a smart meter and a time of day tariff from an independent energy provider. Smart Grid Limited can organise the installation and switch over with an independent provider or this can be arranged by the consumer directly with an energy provider of their choice. The Tesla Power Wall remains the property of Smart Grid Limited when provided to the consumer free of charge. Contract periods are a minimum of 24 months, withdrawal from the contract for reasons other than the consumer is not saving money on their electricity bill will attract a penalty fee amounting to the leasing cost of the unit at the time of cancellation for each month or part of month prior to the completion of the 24 month contract. The consumer has a duty of care for the unit and any external physical damage or damage caused by physical tampering will be the responsibility of the consumer. We recommend consumers to include their Tesla Power Wall as a named item on their household insurance policy. Consumers wishing to move house can have their Power Wall re located for a small relocation fee. Reasonable access to the Power Wall for maintenance must not be denied, Smart Grid will be flexible with dates. Smart Grid commit to addressing Power Wall failures within 72 hours.