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Terms and Conditions
The SmartBox remains the property of Smart Grid Limited when provided to the business free of charge. Contract periods are a minimum of 36 months, withdrawal from the contract for reasons other than the business is not saving money on their electricity bill will attract a penalty fee amounting to the leasing cost of the unit at the time of cancellation for each month or part of month prior to the completion of the 24 month contract. The business has a duty of care for the unit and any external physical damage or damage caused by physical tampering will be the responsibility of the business. Consumers wishing to move business premises can have their SmartBox re located for a relocation fee. Reasonable access to the SmartBox for maintenance must not be denied, Smart Grid will be flexible with dates. Smart Grid commit to addressing SmartBox failures within 72 hours.